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Stay Connected with Participant-Centric, Two-Way Text Messaging

Enable Participant Communication and Retention that Scales to Any Size Study

Optimized for facilitating decentralized trial communications, CCText is the only Clinical Trial Management System (CTMS) embedded, two-way text messaging solution to meet the centralized oversight needs of health systems, hospitals, site networks, and individual sites engaged in clinical research.

Two way messaging between site staff, speech bubbles and questions

Boost Participant Engagement and Retention Through Text Messaging

With oversight control from within Clinical Conductor CTMS, CCText is designed to boost patient engagement and retention with two-way messaging for sending and confirming appointment reminders. It also enhances the enrollment process by proactively communicating potential trials to known participants, and connecting interested participants with recruiters.

Benefits of a Participant Text Messaging Solution

Texting is ubiquitous. Research sites offering an engaging, two-way communication system have a leg up in terms of enhancing their participants’ experience, streamlining the enrollment process, and simplifying site operations. Enabling staff and participants to communicate by text avoids missed study visits, shares study updates, allows for easy appointment reminders, and maximizes recruitment efforts. CCText adheres to HIPAA compliance and other security regulations.

Enhance the Participant Experience

• Avoid missed study visits with appointment reminders
• Get study information through clear, non-intrusive text
• Communicate instantly via two-way text chat

Screening then enrolling patients on a computer screen

Streamline Enrollment Processes

• Find potential study participants over a wider area
• Share study information with patient-centric messaging
• Answer questions and qualify in real time with text chat
• Funnel prospects into Clinical Conductor CTMS for screening
• Maximize recruitment and diversity

Simplify Site Operations

• Increase participant satisfaction with tailored messages
• Boost retention with valuable potential study information
• Reduce missed appointments with text confirmations
• Decrease drop-outs at each study stage

Site Building with gear to signify operations and easy 1 2 3 callout steps

Regulatory Shield with compliant text bubble and compliant text template

Enhance Compliance

• Maintain HIPAA compliance with secure, two-way texts
• Cut down on protocol deviations with participant text reminders
• Comply with institutional review board guidelines by using approved text message template

Learn More About CCText