On January 7, 2021, Advarra announced its acquisition of YourEncore, a leading provider of drug development and commercialization advisory and consulting services to the biopharmaceutical industry. You can read the full press release here.
We will continue to conduct business as usual, and clients will keep their current teams for support, customer relationships, and consulting projects. Our clients will continue to receive the high level of quality service they have come to expect, while gaining access to the enhanced benefits the combined company will provide.
We understand questions may arise as we bring our organizations together, so we’ve assembled this FAQ to address some of the most commonly asked questions. If you don’t see your question addressed here, please contact the YourEncore team at email@example.com or the Advarra Business Development team at firstname.lastname@example.org.
Q: How will the combined organization impact our working relationship with YourEncore and Advarra?
A: Our clients and their projects remain top priority. We will maintain diligent adherence to the quality of our work and personalized client support. Please continue to use your current contacts for support, project work, and customer relationships.
We have assembled a dedicated team to work on integration efforts, and we will conduct business as usual and minimize any impacts to our clients. Operational excellence and client engagement will remain at the forefront of our integration efforts.
We are committed to transparency and communicating any changes as we integrate. As such, we have put together a process and communication plan for managing updates to ensure you are informed in advance of any changes.
Q: Do you plan to offer more services?
A: As we bring together our organizations, we will continue to invest in our current offerings, including the YourEncore Centers of Excellence, while also looking for opportunities to expand to best serve our clients.
Q: How long do you expect integration will take?
A: Integration activities will take approximately six months. We will proactively communicate any changes to policies and procedures impacting you.
Q: How will my interaction with Advarra and YourEncore change?
A: We are committed to providing customers with the highest level of customer service and flawless execution. Please continue to work with your existing contacts at YourEncore and Advarra. We will proactively communicate and coordinate any changes in personnel assignments in advance.
Q: What will happen to my data?
A: There will be no changes to your data. We consider data privacy a top priority and will continue to treat your data in a protected and secure manner.
Q: Will there be any changes to existing contracts?
A: No. Advarra will continue to honor existing YourEncore contracts without changes, and no changes are needed to Advarra contracts.
Q: Is the acquisition complete?
A: Yes. Advarra’s acquisition of YourEncore was completed on December 31, 2020.